Kathy got us right in and work was done professionally. Replaced two leaking wheel seals on a Tiffin Motorhome. Unfortunately the seal gave way again and we are in another shop in Oregon to see what is causing these multiple leaks.
Kathy got us right in and work was done professionally. Replaced two leaking wheel seals on a Tiffin Motorhome. Unfortunately the seal gave way again and we are in another shop in Oregon to see what is causing these multiple leaks.
Roadway was amazing for the situation that I got into with my Nox sensor(Outlet). It went bad on my 2018 Freightliner Cascadia they had to part in stock. From the front desk to the mechanics to the amazing parts department. Everything went smoothly except for my 4-Hour regen, but nobody can control that. Prices are reasonable, especially when you're located in the middle of nowhere compared to where I'm from..."I MUST add that the manager does need some customer service training. The gentleman does not know how to interact with people it would be helpful and painless if he had informed his customers with any delays. We all expect that in this business. With further training in customer service, he could prevent individuals from getting upset. All we look for as customers is to be informed and get back on the road. My interaction with him was not the greatest, although he pointed fingers elsewhere other than being a manager and accepting any responsibilities that come with management. We all know there are all types of people out there, but you can't treat every person like they're the bad one. We're not all like that!!!" (Roadway, thank you for your time and service. It is much appreciated).
Roadway was amazing for the situation that I got into with my Nox sensor(Outlet). It went bad on my 2018 Freightliner Cascadia they had to part in stock. From the front desk to the mechanics to the amazing parts department. Everything went smoothly except for my 4-Hour regen, but nobody can control that. Prices are reasonable, especially when you're located in the middle of nowhere compared to where I'm from..."I MUST add that the manager does need some customer service training. The gentleman does not know how to interact with people it would be helpful and painless if he had informed his customers with any delays. We all expect that in this business. With further training in customer service, he could prevent individuals from getting upset. All we look for as customers is to be informed and get back on the road. My interaction with him was not the greatest, although he pointed fingers elsewhere other than being a manager and accepting any responsibilities that come with management. We all know there are all types of people out there, but you can't treat every person like they're the bad one. We're not all like that!!!" (Roadway, thank you for your time and service. It is much appreciated).
Had a upper radiator hose rub through on a Saturday on a Volvo truck. Had them come out for the repair and surprisingly they had the part which is on national back order. Overall they got the truck repaired and back on the road. Price was quite high at $210.00 an hour for labor, then again it was a weekend. Part itself was priced fair, mileage was at $1.80 a mile, call out fee at $100.00, not sure about the $16.69 shop charge for a road call, there was also a admin fee of $32.50. The repair didn’t take long, most of the labor charge was for the drive there and back. Paid a grand total $1,537.38. Tec that came was competent, and didn’t waste any time. If you can, use their services during normal business hours as I’m assuming their hourly labor rate is quite lower then the afterhours/weekend rate. Thank you for having the part and getting me back on the road!
Had a upper radiator hose rub through on a Saturday on a Volvo truck. Had them come out for the repair and surprisingly they had the part which is on national back order. Overall they got the truck repaired and back on the road. Price was quite high at $210.00 an hour for labor, then again it was a weekend. Part itself was priced fair, mileage was at $1.80 a mile, call out fee at $100.00, not sure about the $16.69 shop charge for a road call, there was also a admin fee of $32.50. The repair didn’t take long, most of the labor charge was for the drive there and back. Paid a grand total $1,537.38. Tec that came was competent, and didn’t waste any time. If you can, use their services during normal business hours as I’m assuming their hourly labor rate is quite lower then the afterhours/weekend rate. Thank you for having the part and getting me back on the road!
Had a upper radiator hose rub through on a Saturday on a Volvo truck. Had them come out for the repair and surprisingly they had the part which is on national back order. Overall they got the truck repaired and back on the road. Price was quite high at $210.00 an hour for labor, then again it was a weekend. Part itself was priced fair, mileage was at $1.80 a mile, call out fee at $100.00, not sure about the $16.69 shop charge for a road call, there was also a admin fee of $32.50. The repair didn’t take long, most of the labor charge was for the drive there and back. Paid a grand total $1,537.38. Tec that came was competent, and didn’t waste any time. If you can, use their services during normal business hours as I’m assuming their hourly labor rate is quite lower then the afterhours/weekend rate. Thank you for having the part and getting me back on the road!
Had a upper radiator hose rub through on a Saturday on a Volvo truck. Had them come out for the repair and surprisingly they had the part which is on national back order. Overall they got the truck repaired and back on the road. Price was quite high at $210.00 an hour for labor, then again it was a weekend. Part itself was priced fair, mileage was at $1.80 a mile, call out fee at $100.00, not sure about the $16.69 shop charge for a road call, there was also a admin fee of $32.50. The repair didn’t take long, most of the labor charge was for the drive there and back. Paid a grand total $1,537.38. Tec that came was competent, and didn’t waste any time. If you can, use their services during normal business hours as I’m assuming their hourly labor rate is quite lower then the afterhours/weekend rate. Thank you for having the part and getting me back on the road!
I called Roadway Towing and they were there to help within 30 minutes. Very helpful, polite and fast!! I was camping and didn’t know exactly where my son was. They told me not to worry, they’d call him and get exact location. They met him at the tow yard on Memorial Day and helped him tie it down to get back to Winnemucca. Amazing service
I called Roadway Towing and they were there to help within 30 minutes. Very helpful, polite and fast!! I was camping and didn’t know exactly where my son was. They told me not to worry, they’d call him and get exact location. They met him at the tow yard on Memorial Day and helped him tie it down to get back to Winnemucca. Amazing service
I called Roadway Towing and they were there to help within 30 minutes. Very helpful, polite and fast!! I was camping and didn’t know exactly where my son was. They told me not to worry, they’d call him and get exact location. They met him at the tow yard on Memorial Day and helped him tie it down to get back to Winnemucca. Amazing service
I called Roadway Towing and they were there to help within 30 minutes. Very helpful, polite and fast!! I was camping and didn’t know exactly where my son was. They told me not to worry, they’d call him and get exact location. They met him at the tow yard on Memorial Day and helped him tie it down to get back to Winnemucca. Amazing service
